Free Delivery on all orders HKD$750+

We offer free delivery within Hong Kong with minimum order of HKD$750. A delivery fee of HKD$100 will be charged for any orders below HKD$750. 

Our customer service will contact to confirm the delivery date. Once the delivery date is confirmed but customer requests to change delivery date on the delivery day, Ales Group HK Limited reserves the right to charge HK$150 delivery fee for redelivery.

Please note that at this time, orders will not be fulfilled to PO Boxes. Excluded areas for delivery are Tung Chung, Discovery Bay, Tung Ping Chau, Mui Wo, Lamma Island, Peng Chau, Cheung Chau, Tai O, Lantau Island. 

Order processing
Orders are prepared and delivered only on business days (Monday-Friday, excluding holidays).  All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped. If your order cannot be processed, an email notice will be sent to advise.

  • Orders placed by 12 noon would be processed and delivered within 3 business days
  • Orders placed on Saturday and Sunday will be processed the following business day
  • Orders are processed and shipped on business days only (Monday through Friday, excluding holidays).

International Orders
At this time orders are only billed or shipped to locations within Hong Kong.
Shipping to Multiple Addresses
At this time we do not offer shipping to more than one location per order. We apologize for any inconvenience.